Legal

Complaint

Complaint Submission Channel

If you wish to file a complaint, please send your concerns via this form or email to complaint@rakkardigital.com.

To ensure your complaint is processed promptly, kindly Provide the following details in your email:

  1. Date of Incident
  2. Name of Complainant (If you wish to remain anonymous, please indicate "anonymous"
  3. Email Address (For Rakkar to contact you with updates regarding your complaint)
  4. Phone Number (For further follow-up, if necessary)
  5. Category of Complaint
    1. Product & Service Issues
    2. Customer Service Issues
    3. Transaction Issues
    4. Other Complaints (Please specify)
    5. Details of Incident